Frequently Asked Questions

Living Waters BioworX LLC is an Arizona-based research peptide distribution company founded by Joshua Marx. We supply research-grade peptides exclusively to qualified researchers, scientists, and licensed professionals for in vitro laboratory use.

We are based in Peoria, Arizona 85383. We are a registered Arizona LLC (EIN: 42-2956539) and ship domestically across all U.S. states.

You can reach us by email at jmarx@livingwatersbioworx.com or by phone at . We aim to respond to all inquiries within 1 business day.

The name is rooted in our founder's faith. Living Waters draws from Scripture — a symbol of purity, renewal, and an unfailing source. Combined with BioworX, it represents our commitment to bringing that same integrity to the world of biochemical research.

Yes. All products sold by Living Waters BioworX LLC are legal research compounds sold strictly for in vitro laboratory research purposes. They are not scheduled substances under current DEA or FDA regulations. It is the buyer's responsibility to verify legality in their specific jurisdiction.

No. None of our products are approved by the U.S. Food and Drug Administration for human or animal use. They are sold exclusively as research chemicals for scientific study and are not intended for any therapeutic, diagnostic, or clinical application.

Purchases are restricted to individuals who are at least 18 years of age and are qualified researchers, scientists, licensed professionals, or representatives of legitimate research institutions or laboratories. By completing a purchase, you confirm you meet these requirements.

All customers must agree to our Research Use Acknowledgment and Waiver of Liability before or at the time of purchase. This document confirms the buyer's intent to use products solely for lawful in vitro research and releases Living Waters BioworX from liability arising from misuse.

Absolutely not. All products are strictly for in vitro laboratory research only. Use on humans or animals is prohibited, illegal, and a direct violation of our Terms of Sale. Purchases made with intent for personal use will be refused.

A Certificate of Analysis is a document from an accredited third-party laboratory confirming the identity, purity, and concentration of a compound. Every product we sell is accompanied by a CoA so researchers can independently verify what they are receiving.

We source exclusively from vetted manufacturers who meet our strict quality standards. All products are independently tested by third-party accredited laboratories prior to being listed in our catalog.

Lyophilized peptides should be stored in a freezer at -20 degrees C, kept away from light and moisture. Once reconstituted, store at 4 degrees C and use within an appropriate research timeframe. Always follow proper laboratory storage protocols.

Lyophilization is the gold standard method for preserving peptide stability. It removes water from the compound while maintaining its molecular structure, resulting in a stable powder with a long shelf life when stored correctly.

For inquiries about custom orders or bulk research quantities, please contact us directly at jmarx@livingwatersbioworx.com and we will work with you on your research needs.

Most orders are processed within 1-2 business days. Transit times vary by carrier and destination but typically range from 2-5 business days across the U.S.

At this time we primarily serve U.S.-based researchers. For international shipping inquiries please contact us directly. It is the buyer's responsibility to ensure receipt of products is lawful in their destination country.

All peptides are shipped using cold-chain packaging to preserve compound integrity during transit, with appropriate insulation and cooling materials.

Claims must be submitted in writing within 5 business days of receipt with photographic documentation. Email us at jmarx@livingwatersbioworx.com and we will resolve the issue promptly.

Due to the nature of research compounds, all sales are final. Returns are only accepted for products that are demonstrably defective or incorrectly shipped. Approved returns must be in original packaging and are subject to replacement or store credit at our discretion.

We accept payment methods as displayed at checkout. For questions about accepted payment options please contact us prior to placing your order.

Yes. All transactions are processed through secure, encrypted payment systems. We do not store your full payment details on our servers.